At Texas Lung & Sleep, we are committed to protecting your privacy. This policy explains how we collect, use, and safeguard your personal information and your rights regarding your data.

1. Information We Collect

We collect information to provide specialized medical care and improve your experience on our website.

Personal Information: Name, email address, phone number, and date of birth.

Medical Information: Symptoms or history shared via appointment request forms (protected under HIPAA).

Technical Data: Browser type collected via cookies to optimize website performance.

2. How We Use Your Information

We use your data strictly for:

Scheduling and managing medical appointments.

Communicating regarding your care, results, or billing.

Improving our website and patient services.

3. SMS & Text Messaging Policy (TCR Compliance)

In compliance with The Campaign Registry (TCR) and 10DLC regulations, we maintain strict standards for our text messaging services:

Consent & Opt-In: By providing your mobile number, you agree to receive healthcare-related text messages (e.g., appointment reminders, pre-visit instructions). Consent is obtained directly from you; we do not use “bought” or “shared” lead lists.

No Sharing for Marketing: No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. All the above categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.

Opt-Out (STOP): You may cancel the SMS service at any time. Just text “STOP” to the number from which you received the message. After you send the SMS message “STOP” to us, we will send you an SMS message to confirm that you have been unsubscribed.

Help (HELP): If you are experiencing issues with the messaging program, you can reply with the keyword HELP for more assistance, or reach us directly at 346-340-9090

Rates: Message and data rates may apply for any messages sent to you from us and to us from you. Message frequency varies based on your appointment schedule.

Lear more on SMS Terms & Conditions

4. HIPAA & Protected Health Information (PHI)

While this website policy covers general data, your medical records are governed by the Health Insurance Portability and Accountability Act (HIPAA). We maintain a separate Notice of Privacy Practices (NPP) that details how your medical info is used and shared. We recommend using our secure Patient Portal for all sensitive medical communications.

5. Third-Party Disclosures

We do not sell or rent your personal information. We only share data with:

Service Providers: Trusted partners who assist in our operations (e.g., SMS delivery platforms), provided they adhere to strict confidentiality and HIPAA standards.

Legal Compliance: When required by law to protect our rights or comply with judicial proceedings.

6. Contact Information

For questions regarding this policy or to exercise your data rights,